I love coming here. I moved to this area almost 3 years ago. I started at planet fitness until I saw this gym and immediately cancelled my planet fitness membership. I felt the atmosphere here was amazing. I have created amazing friendships and accountability partners. If I miss a day I normally workout people really notice and will ask if I'm okay when I come back in. I have always felt super safe and comfortable to workout here without having creeps follow me or watch me working out. The guys really look out for the women here. It's great to have a safe place to workout as a young woman! 10/10 would recommend this place! Try it out if you love free weights, cardio, or even affordable group workouts!

7:30 am sunday morning and World Gym Waldorf not open. Employee says he can't get the key out the lock box. Extremely disappointed because I drive 30 min from Oxon Hill. Original post was 5 months ago. I filled out a cancelation form and 3/5/2020 I received all call from a debt collector with a $400 balance. I have been unable to reach them by phone. l left two voicemails. I hope to get this situation resolved. I really want to believe it was just negligence and a not a criminal act by staff and owners to suck and leach hard earned money from customers.

Staff and gym are excellent but the owner or whoever manages their communications needs a lesson or ten in customer service. Do not belittle your customers for asking sincere questions. Very unfortunate because everything else about this gym was great.

Reasons why I’m rating this gym a 1 before trying it...I called earlier today to confirm the mixxed fit class at 730pm as advertised on the website. It was most definitely confirmed. I arrive to the gym around 720 pm (gym closes at 10pm) and the doors are locked. Luckily someone walking in knew there was a door on the side. There were no signs indicating to do so. But anyway, I go in and asked an employee by the name of Logan (at least that’s what he said his name was. He was sitting at the snack bar eating. Light skin with a struggling bush around 720pm on 5/3/2019. Check your schedule manager). Not only did he not know what I was talking about, not only did he tell me to come back tomorrow at 8am, not only did he say nobody else was there that I could talk to, but he was extremely rude, dismissive, and nonchalant about my frustration for wasting my time, gas, and energy for a class that didn’t happen. So yea...I’m done. How ridiculous. I started to just workout anyway without the class that I’ve been looking forward to all week, but your employee and his lack of empathy has completely turned me off. Please get him some type of customer service and any other type of training if you want to keep your business going. My irritation level is on 1,000. I could see if he said “you know what I’m sorry about the miscommunication but here’s the information on the class and you can still get a good workout in utilizing our equipment readily available for your use.” But no, he was clueless, obviously just there taking up space and eating snacks, and couldn’t care less about anything other than the Doritos he kept smacking in my face. Didn’t even care about the crumbs around his mouth, let alone the customers. Alright rant over....service is still trash though In response to the owner, I went to 3033 Waldorf Market Place, Waldorf, MD, 20603 USA I understand last minute changes. I most definitely understand things happen. I understand this was my first time going and didn’t know how to go in...HOWEVER my frustration is with the employee who knew nothing and didn’t care to even find out.

My wife joined Exhurb Gym in July and has already canceled. Tried to come back after leaving before but same old nonsense that made us leave the gym before. When she was a member previously her credit card was charged several times a month with no explanation, so she left. Decided to try again because the gym is small and personal and we actually enjoyed it but, here we go again! Joined in July and our account has been charged 5 times already totaling over $100. So I go up to the gym on a Monday and speak with Genika two weeks ago and she noted that the charges were incorrect and I should be refunded. She explained that she did not have the authority to refund the money but, she would speak with Kelsey and call my wife on Wednesday with an update. NO CALL! She also explained the ridiculous price increase of $50 a month in addition to an annual fee. This is something that wasn’t disclosed when Sa’Niyah signed my wife up. She was told $29.99 p/month and nothing about a service fee! So here were are two weeks later and my wife called the gym again trying to get her money refunded and although the gentlemen was professional he couldn’t help us. He did say he would relay our message to Kelsey that we would like a refund but, that’s all he said he could do. Kelsey is it going to take you another two weeks to do the right thing or are you going to give us our money back?

I first came to exurb fitness, at the time known as world gym almost 5 years ago. I've always felt like I was a member of the best gym in the area. However, the email Sunday was not only unexpected... but unprofessional. A price increase, frankly, is to be expected. With rising costs to run a business today and to grow to the level of service I imagine that management envisions, raising the membership price is an obvious and fair solution. However, the price of this gym has increased by about double in one month? In july, the gym implemented a 3% ACH fee for all transactions (which is completely understandable). And now has switched to a biweekly membership payment structure going to $24.99 every two weeks from $27 a month. Allowing them to bill an extra cycle in a year. With a $39 annual fee, this brings the all in price for a year from $363 a month ago to $709.4 today. For comparison, LA Fitness (which includes the privledge to bring one guest, a swimming pool, and a larger space) is $539 a year. (In defense of Exurb, LA does not include the hours of operation between 11pm and 5am). The email containing this news came on a Sunday, at 8 pm, including a vague list of the improvements the gym plans to make as a result of this price increase. As well as a note at the bottom specifying that they are willing to address questions but only "IN PERSON". I just don't know many businesses in 2024 that insinuate they will not answer questions over the phone or via email. My constructive suggestion is to put in place either a LONG term path of price increases to get to this price as the improvements are being made. Or, and much more reasonable, simply raise the prices to market value of the biggest gym in the area. I would love to stay at Exurb Fitness (even if it cost more), but the way this was handled just leaves a bad taste in my mouth. I am not sure if I will stay a member or not. I hope for my fellow gym goers that have left, that they will return when the improvements have been made or when the price has been adjusted, and will be met with open arms and no enrollment fee. P.S. Go back to spray bottles for everyone, I really believe it inclines people who otherwise would not have to clean equipment when they've finished.

best gym in waldorf

I love this gym! I visited several gyms in area before committing to Exurb and have been locked in for more than three years now. The staff are all very encouraging, have great energy, and most importantly are all professional. The gym itself, has a welcoming atmosphere, good music if you forget your headphones, and a variety of equipment (that is fully operational). And it is located on the second-level which allows you to overlook the hockey rink and basketball courts during and in-between sets. Recently, I began one-on-one personal training with Kelsey, as I am preparing for a personal fitness test. He's been not only motivating me physically, but also mentally to make good decisions about my health and nutrition. Following his program has allowed me to see and feel immediate results. * * * * *

The gym is solid. They have the equipment, knowledge, and customer service skills needed to run an efficient gym establishment. When it comes to advice Kelcey has been on point and has helped me to reach my weight goal. Frank has always been on point and goes above and beyond to make sure everyone there is comfortable. If you need anything they will help you. Their prices are affordable, so I recommend Exurb fitness to anyone looking.

Been going for over a year. Nice place, affordable, all the equipment for my modest needs. But for the love of God crank the depressing gansta rap ten notches down. 90'techno and synthwave. that's the proper gym's mood

Had a balance that I was unaware of, but thanks to Michelle she waived my balance and worked with me to pay WAY less than what I would've had to pay. And I also love the changes that where made to the gym! Definitely better than when I used to go there years ago 👌🏾👍🏾

This gym is awesome, the staff are amazing and always willing to help. The environment and atmosphere here are by far my favorite. Not to mention it’s conveniently located in the middle off Waldorf. Really excited that they went back to the 24 hour schedule.

I really enjoy this gym. The owner and staff is always professional and the environment is comfortable.

My husband had a membership when we lived in Maryland 3 YEARS AGO (back when it was World Gym). We went together in 2020 to cancel the membership in person. He went to one of the staff members and explained that we had to move due to my husband's work (as he's in the Air Force and was getting a change of station). The staff member said that was no issue and went and cancelled his membership then and there - - or so we thought. My husband got a confirmation that it was cancelled, and yet he just got a phone call from a legal office that Exurb Fitness tried to charge my husband $90 in 2022 (2 years after he cancelled his membership). He did not receive any kind of notice or email about the gym trying to charge him at all (and he definitely did not reactivate his membership as we don't even live in the state anymore). Reading the other reviews on here, it's obvious that this isn't the first time this gym has tried to milk its clientele, even years later.

I absolutely love this gym for the atmosphere and for the staff. Special shout out to Jason who is one of the personal trainers there. He is excellent and very knowledgeable.

Gym is made for real gym rats

Great place for the price. Clean facility, friendly staff, good variety of equipment, convinient hours.

Love the gym! Been coming there for nearly a decade now. But I miss the old hours where they were 24 hours during the week

Loved Zumba with Nay!

This is home and the staff are beyond great! You will feel like family!! Stop what you are doing and come by and do a walk through and start your amazing fitness lifestyle at Exurb Fitness!!

Great place to get your workout on. Not expensive and serves the purpose.

This gym has one of the best environments to come in and feel welcomed. Kelsey and all of his staff are some of the nicest and best people you will meet and they make you feel like family. They have a great spread of equipment. I would recommend anyone here for quality of service

Restarting my weight loss journey and Kelsey has been really supportive and accommodating to help me get going. I just had my Zoom on nutrition and exercise plan that I will be starting on Monday 3/25. I believe I will be successful!!! Stay tuned

I love the variety of weights & cardio equipment. It is clean and I love their COVID protocols.

I really like this place it’s great overall been going here a lot but been on and off recently I really wish they would close later I have school in the morning and when I get out I have work and when I leave work it’s closed i talked to one of the guys in there and he said they would start doing 24hr again soon but I haven’t heard anything els

Nice atmosphere and good equipment.

Good friendly staff. Plenty of equipment to get the job done. No one here is too cool.

Jason and frank are the reason I'm still here. They do an amazing job at running the place and most importantly they create a community environment where you feel welcome no matter your fitness level.

Today was my first time here and I can say the best gym ever , the customer service is amazing . And I love how they separated the cardio room and the weigh rooms separately. They have everything that you need to complete a successful work out and it’s 24/7!

Great gym and great staff. Have always been a fan of world gyms. Switched to this one since it was on my way home and have no complaints.

People are nice, the staff are friendly and dedicated to the mission of fitness....

Friendly staff and peers. Updates to equipment seem to be happening weekly. This gym keeps getting nicer and nicer

Gym is decent, some of the machines are outdated but they are making strides to modernize.

The trainers are awesome!

Wonderful gym. Customer service amazing. Thanks Kevin for your help!!