24 hours .. great staff... the young man who comes in in the morning keep the place spotless

Restarting my weight loss journey and Kelsey has been really supportive and accommodating to help me get going. I just had my Zoom on nutrition and exercise plan that I will be starting on Monday 3/25. I believe I will be successful!!! Stay tuned

Love coming to the group classes!! It's a great place to workout that's NOT crowded!! I love the noncommercial feel of this place as well. The staff is friendly, facility is clean and love, love the new renovation to the bathrooms. New saunas are also a plus!!

Great place. Lots of equipment. Friendly staff and members

I’ve been a member of this gym for years and the customer service is beyond exceptional! Jason and Frank are great assets to this facility! I would recommend this gym to any and everyone serious about life fitness!

Nice gym and friendly staff

best gym in waldorf

Excellent gym with great help thanks to kevin

I’d like to say that although the price has recently increased, I still love this gym. It’s so clean, the community is great and the trainers are passionate. I recently moved from PG county and I can say I paid $22 biweekly and an annual fee of $85 for a gym that was closed on Sundays, had hours from 7am-8pm, and only had one sauna and it was half the size of this gym. I love that this gym is open 24 hours, I love that the owner consistently has new equipment that isn’t broken and the gym itself is HUGE. The biggest plus is that the gym always smells clean.. no nasty gym smell. The refrigerator for drinks is always stocked, the protein snacks are convenient and the overall design of the gym is exactly what I would want in a gym.

Update: One month later and I have another charge on my account under the new name. They have been charging me for the past 4 months after I've called 5 times to have them cancel my membership. The initial cancellation was in person. The second, third fourth, and fifth were over the phone. I've received 3 cancellation emails, but it's still a problem. It's gotten to the point of me having to put a stop payment on my card. The last time I spoke with an employee about the issue, I was assured my account was canceled and then today I get a call saying my payment declined. Apparently, there is no manager working here because I've been trying to reach one for the past 3 months. I've requested calls back and still haven't heard anything.

Great, just had gathering of over 800 people. Great experience.

My wife joined Exhurb Gym in July and has already canceled. Tried to come back after leaving before but same old nonsense that made us leave the gym before. When she was a member previously her credit card was charged several times a month with no explanation, so she left. Decided to try again because the gym is small and personal and we actually enjoyed it but, here we go again! Joined in July and our account has been charged 5 times already totaling over $100. So I go up to the gym on a Monday and speak with Genika two weeks ago and she noted that the charges were incorrect and I should be refunded. She explained that she did not have the authority to refund the money but, she would speak with Kelsey and call my wife on Wednesday with an update. NO CALL! She also explained the ridiculous price increase of $50 a month in addition to an annual fee. This is something that wasn’t disclosed when Sa’Niyah signed my wife up. She was told $29.99 p/month and nothing about a service fee! So here were are two weeks later and my wife called the gym again trying to get her money refunded and although the gentlemen was professional he couldn’t help us. He did say he would relay our message to Kelsey that we would like a refund but, that’s all he said he could do. Kelsey is it going to take you another two weeks to do the right thing or are you going to give us our money back?

Great place for the price. Clean facility, friendly staff, good variety of equipment, convinient hours.

7:30 am sunday morning and World Gym Waldorf not open. Employee says he can't get the key out the lock box. Extremely disappointed because I drive 30 min from Oxon Hill. Original post was 5 months ago. I filled out a cancelation form and 3/5/2020 I received all call from a debt collector with a $400 balance. I have been unable to reach them by phone. l left two voicemails. I hope to get this situation resolved. I really want to believe it was just negligence and a not a criminal act by staff and owners to suck and leach hard earned money from customers.

Came to Waldorf for the week and purchased a weekly membership for $15. You can't beat this price for such a great place to workout. This is the only gym I'll use when I'm in town.

Nice atmosphere and good equipment.

They were all very nice

I first want to point out that the community(which includes fellow patrons and gym staff ) in this gym is amazing. After coming here for 3 months I have yet to meet anyone toxic here! Another big plus is that it's truly 24/7 (9am-10pm staffed then rest of time unstaffed). As someone who primarily works out after midnight I am glad we have a gym that is 24/7 in the area (the only one!!!). For the price of 24.99 a month you cannot beat it. On July 21,2024 we received a email stating that on August 5 Instead of a one time charge a month of 24.99 there will be a biweekly charge of 24.99 practically charging $50 a month. The email stated that the price increase was due to upcoming gym renovations and improvements ( including locker room and new equipment ). The email also stated that this increase was recommended by third party business advisers. In my 30 plus years of living I have never seen or heard of any service doubling their monthly rate in less then a month notice. Not only that but there is no timetable or roadmap when these upgrades will be available. I understand that there is no gym in the area that is 24/7 and I know that the competitors charge a very high amount. But the gyms are double in size compared to this one. The local La Fitness has a pool and sports courts. Its impossible for this gym to get those amenities. These were all points made from fellow gym goers. The mood is not good. If the owner is reading I want to let you know that I will NOT be leaving and I am going to stick around. I am just worried that a community that I just joined and enjoy is in jeopardy. Is it possible to simply gradually increase the price to the target margin while the gym upgrades get completed? Are you able to give a detailed plan or a roadmap of all future enhancements and upgrades with etas to justify the price hike?! Its very hard for me to tell my friends or family to joins this gym for $50 a month with no timetable on improvements or without the same amenities the other gyms provide( referring to the refer a friend program). I hope all avenues were explored and I hope everything turns out for the better. Thank you and warm regards.

So my first impression of this gym is not good and I have yet to even step foot in it. I have been calling for several days to inquire about a membership, have left voicemails and even sent a text. I have yet to receive a call back or any type of response. Not a good look for customer service. Guess they don’t need my business! I’ll move along!

Been going for over a year. Nice place, affordable, all the equipment for my modest needs. But for the love of God crank the depressing gansta rap ten notches down. 90'techno and synthwave. that's the proper gym's mood

Had a balance that I was unaware of, but thanks to Michelle she waived my balance and worked with me to pay WAY less than what I would've had to pay. And I also love the changes that where made to the gym! Definitely better than when I used to go there years ago 👌🏾👍🏾

Wonderful gym. Customer service amazing. Thanks Kevin for your help!!

10/10 great gym highly recommend. From the great staff to great amount of equipment available I’m very pleased as a member.

Great gym equipment is very nice not broken. Owner always upgrading the gym. Even though the price increased I still love the gym and all that it has to offer. The owner is always kind the gym stays clean and sanitary.

Great place to get your workout on. Not expensive and serves the purpose.

I love how it’s 24hr, always clean and the customer service is amazing!

Nice gym, but prices are becoming way too high for what is available (new Sauna hasn’t even been working). First, the gym started charging for guests a few months ago - a perk that was part of a membership under the previous name (Worlds Gym). Then, the monthly subscription went up perhaps due to some recent construction in the bathrooms. But, a few weeks ago the rate went up by 50%, to include a new annual fee. That’s crazy! Sadly, after 5 years of attending this gym I am going to find another one.

Look at all of the negative reviews of this place and look at how many times the gym responded "sorry for the confusion". Then ask yourself what's more likely: that we're all idiots, or this gym is deliberately misleading its customers.

DO NOT GO HERE!! THEY MAKE IT IMPOSSIBLE TO CANCEL YOUR MEMBERSHIP!!! I’VE BEEN STUCK PAYING FOR THEIR MEMBERSHIP FOR TWO YEARS AFTER I STOPPED WORKING OUT THERE, ONE TRIED MULTIPLE TIMES TO CANCEL, BUT THEY REFUSE TO HELP ME!!

Front desk staff (JASON SPECIFICALLY) are amazing! They motivate, encourage and get us in that gym mode every morning.

The gym is solid. They have the equipment, knowledge, and customer service skills needed to run an efficient gym establishment. When it comes to advice Kelcey has been on point and has helped me to reach my weight goal. Frank has always been on point and goes above and beyond to make sure everyone there is comfortable. If you need anything they will help you. Their prices are affordable, so I recommend Exurb fitness to anyone looking.

I love the variety of weights & cardio equipment. It is clean and I love their COVID protocols.

People are nice, the staff are friendly and dedicated to the mission of fitness....

The workouts for me at this gym is really paying off. Jason is really friendly and engaging. The fact that the gym is open 24 hours is definitely a plus.

You feel welcome as soon as you walk through the door. Older gym but has everything you need for a good workout. Good price.

I don’t know whats more disrespectful, the price increase or the ChatGpt responses.

Staff and gym are excellent but the owner or whoever manages their communications needs a lesson or ten in customer service. Do not belittle your customers for asking sincere questions. Very unfortunate because everything else about this gym was great.

As a traveling PT, this place was great for me to sign a month to month membership without all the hidden fees. All the staff are really personable and chill. I love to support the local gyms, and this place is really top notch for the low prices they offer compared to the larger commercial gyms.