Love the gym! Been coming there for nearly a decade now. But I miss the old hours where they were 24 hours during the week

Jason and frank are the reason I'm still here. They do an amazing job at running the place and most importantly they create a community environment where you feel welcome no matter your fitness level.

So far, I enjoy the classes. However, I think they get you in there to set you up and then you pretty much wing it and the atmosphere changes. Also, need more flexibility in training

Excellent gym with great help thanks to kevin

Great, just had gathering of over 800 people. Great experience.

I first want to point out that the community(which includes fellow patrons and gym staff ) in this gym is amazing. After coming here for 3 months I have yet to meet anyone toxic here! Another big plus is that it's truly 24/7 (9am-10pm staffed then rest of time unstaffed). As someone who primarily works out after midnight I am glad we have a gym that is 24/7 in the area (the only one!!!). For the price of 24.99 a month you cannot beat it. On July 21,2024 we received a email stating that on August 5 Instead of a one time charge a month of 24.99 there will be a biweekly charge of 24.99 practically charging $50 a month. The email stated that the price increase was due to upcoming gym renovations and improvements ( including locker room and new equipment ). The email also stated that this increase was recommended by third party business advisers. In my 30 plus years of living I have never seen or heard of any service doubling their monthly rate in less then a month notice. Not only that but there is no timetable or roadmap when these upgrades will be available. I understand that there is no gym in the area that is 24/7 and I know that the competitors charge a very high amount. But the gyms are double in size compared to this one. The local La Fitness has a pool and sports courts. Its impossible for this gym to get those amenities. These were all points made from fellow gym goers. The mood is not good. If the owner is reading I want to let you know that I will NOT be leaving and I am going to stick around. I am just worried that a community that I just joined and enjoy is in jeopardy. Is it possible to simply gradually increase the price to the target margin while the gym upgrades get completed? Are you able to give a detailed plan or a roadmap of all future enhancements and upgrades with etas to justify the price hike?! Its very hard for me to tell my friends or family to joins this gym for $50 a month with no timetable on improvements or without the same amenities the other gyms provide( referring to the refer a friend program). I hope all avenues were explored and I hope everything turns out for the better. Thank you and warm regards.

Staff/manager are AMAZING. Gym is set up really well too for cleanliness protocols. Highly recommend. Go see them!

This is home and the staff are beyond great! You will feel like family!! Stop what you are doing and come by and do a walk through and start your amazing fitness lifestyle at Exurb Fitness!!

Been going for over a year. Nice place, affordable, all the equipment for my modest needs. But for the love of God crank the depressing gansta rap ten notches down. 90'techno and synthwave. that's the proper gym's mood

Great place. Lots of equipment. Friendly staff and members

Front desk staff (JASON SPECIFICALLY) are amazing! They motivate, encourage and get us in that gym mode every morning.

Great place to get your workout on. Not expensive and serves the purpose.

The workouts for me at this gym is really paying off. Jason is really friendly and engaging. The fact that the gym is open 24 hours is definitely a plus.

I absolutely love this gym for the atmosphere and for the staff. Special shout out to Jason who is one of the personal trainers there. He is excellent and very knowledgeable.

Reasons why I’m rating this gym a 1 before trying it...I called earlier today to confirm the mixxed fit class at 730pm as advertised on the website. It was most definitely confirmed. I arrive to the gym around 720 pm (gym closes at 10pm) and the doors are locked. Luckily someone walking in knew there was a door on the side. There were no signs indicating to do so. But anyway, I go in and asked an employee by the name of Logan (at least that’s what he said his name was. He was sitting at the snack bar eating. Light skin with a struggling bush around 720pm on 5/3/2019. Check your schedule manager). Not only did he not know what I was talking about, not only did he tell me to come back tomorrow at 8am, not only did he say nobody else was there that I could talk to, but he was extremely rude, dismissive, and nonchalant about my frustration for wasting my time, gas, and energy for a class that didn’t happen. So yea...I’m done. How ridiculous. I started to just workout anyway without the class that I’ve been looking forward to all week, but your employee and his lack of empathy has completely turned me off. Please get him some type of customer service and any other type of training if you want to keep your business going. My irritation level is on 1,000. I could see if he said “you know what I’m sorry about the miscommunication but here’s the information on the class and you can still get a good workout in utilizing our equipment readily available for your use.” But no, he was clueless, obviously just there taking up space and eating snacks, and couldn’t care less about anything other than the Doritos he kept smacking in my face. Didn’t even care about the crumbs around his mouth, let alone the customers. Alright rant over....service is still trash though In response to the owner, I went to 3033 Waldorf Market Place, Waldorf, MD, 20603 USA I understand last minute changes. I most definitely understand things happen. I understand this was my first time going and didn’t know how to go in...HOWEVER my frustration is with the employee who knew nothing and didn’t care to even find out.

Nice atmosphere and good equipment.

I love the environment at exurb, especially the staff Cain and kevin, there amazing support and motivation deserves the most!

I love this gym. I feel like it's a nice little hidden gem above the ice rink. My only issues with it is that there are limited squat racks and deadlift platforms, the weights are sometimes a struggle to slide on barbells, and the gym etiquette of the goers is lacking. By lacking I mean, equipment all over the place leaving the staff having to clean up after them and not re-racking their weights. **Updating review** First, I was a member through Active and Fit Direct and I just found out (August 20th) that they are phasing that out at the end of August, in 2 weeks. How did i find this out? By having my 24hour access revoked. No call, no email, not even a post on their social media. The girl at the front desk, who told me this after I inquired why I wasn't able to access through the side door, wasn't fully aware and said she would check with the owner and get back to me. She read off my contact info to me, which was correct so they can't say they didn't have a way to contact me. Second, the front desk folks don't really know what's going on. With the previous point, the girl working looked new so I give her grace. But I have gone in and asked someone who was there for a while about things and they had no information. One being about the group classes they have and they couldn't find a schedule. Third and last, the sanitation. Within the last 2 months they went from providing each goer their own spray bottle and towel to wipe down equipment to having stations around the gym with spray bottles and paper towels, now to just having sanitation wipes. I loved the dedicated bottle and towel. The switch to the paper towel and spray stations was good, just like other commercial gyms. My issue with this tho was that the paper towel dispensers would be empty or just not working. Also there wouldn't be a trash can right next to it, the can would be somewhere else. But the last time I went there were no spray bottles at the dispensers just a couple sanitation wipe bins around the gym but they were all empty except one at the entrance. Idk but I feel like if people can't even re-rack their weights, they aren't going to walk across the gym to a sanitation wipe to clean the equipment they just used.

I first came to exurb fitness, at the time known as world gym almost 5 years ago. I've always felt like I was a member of the best gym in the area. However, the email Sunday was not only unexpected... but unprofessional. A price increase, frankly, is to be expected. With rising costs to run a business today and to grow to the level of service I imagine that management envisions, raising the membership price is an obvious and fair solution. However, the price of this gym has increased by about double in one month? In july, the gym implemented a 3% ACH fee for all transactions (which is completely understandable). And now has switched to a biweekly membership payment structure going to $24.99 every two weeks from $27 a month. Allowing them to bill an extra cycle in a year. With a $39 annual fee, this brings the all in price for a year from $363 a month ago to $709.4 today. For comparison, LA Fitness (which includes the privledge to bring one guest, a swimming pool, and a larger space) is $539 a year. (In defense of Exurb, LA does not include the hours of operation between 11pm and 5am). The email containing this news came on a Sunday, at 8 pm, including a vague list of the improvements the gym plans to make as a result of this price increase. As well as a note at the bottom specifying that they are willing to address questions but only "IN PERSON". I just don't know many businesses in 2024 that insinuate they will not answer questions over the phone or via email. My constructive suggestion is to put in place either a LONG term path of price increases to get to this price as the improvements are being made. Or, and much more reasonable, simply raise the prices to market value of the biggest gym in the area. I would love to stay at Exurb Fitness (even if it cost more), but the way this was handled just leaves a bad taste in my mouth. I am not sure if I will stay a member or not. I hope for my fellow gym goers that have left, that they will return when the improvements have been made or when the price has been adjusted, and will be met with open arms and no enrollment fee. P.S. Go back to spray bottles for everyone, I really believe it inclines people who otherwise would not have to clean equipment when they've finished.

Friendly staff and peers. Updates to equipment seem to be happening weekly. This gym keeps getting nicer and nicer

Great gym and great staff. Have always been a fan of world gyms. Switched to this one since it was on my way home and have no complaints.

Restarting my weight loss journey and Kelsey has been really supportive and accommodating to help me get going. I just had my Zoom on nutrition and exercise plan that I will be starting on Monday 3/25. I believe I will be successful!!! Stay tuned

Good friendly staff. Plenty of equipment to get the job done. No one here is too cool.

I really enjoy this gym. The owner and staff is always professional and the environment is comfortable.

Went in to sign up and met Kevin who handled my paperwork. Kevin was really sweet which made me feel comfortable. He gave me a tour after where I got to get a feel for the gym. I went around the time that I will mostly be going to see how busy it was. I am happy to say it wasnt overcrowded and they have a ton of equipment.

Love coming to the group classes!! It's a great place to workout that's NOT crowded!! I love the noncommercial feel of this place as well. The staff is friendly, facility is clean and love, love the new renovation to the bathrooms. New saunas are also a plus!!

10/10 great gym highly recommend. From the great staff to great amount of equipment available I’m very pleased as a member.

I love the variety of weights & cardio equipment. It is clean and I love their COVID protocols.

They were all very nice

Friendly staff, virtually open 24 hours a day @ $10 a month.

The gym is solid. They have the equipment, knowledge, and customer service skills needed to run an efficient gym establishment. When it comes to advice Kelcey has been on point and has helped me to reach my weight goal. Frank has always been on point and goes above and beyond to make sure everyone there is comfortable. If you need anything they will help you. Their prices are affordable, so I recommend Exurb fitness to anyone looking.

So my first impression of this gym is not good and I have yet to even step foot in it. I have been calling for several days to inquire about a membership, have left voicemails and even sent a text. I have yet to receive a call back or any type of response. Not a good look for customer service. Guess they don’t need my business! I’ll move along!

I’d like to say that although the price has recently increased, I still love this gym. It’s so clean, the community is great and the trainers are passionate. I recently moved from PG county and I can say I paid $22 biweekly and an annual fee of $85 for a gym that was closed on Sundays, had hours from 7am-8pm, and only had one sauna and it was half the size of this gym. I love that this gym is open 24 hours, I love that the owner consistently has new equipment that isn’t broken and the gym itself is HUGE. The biggest plus is that the gym always smells clean.. no nasty gym smell. The refrigerator for drinks is always stocked, the protein snacks are convenient and the overall design of the gym is exactly what I would want in a gym.

Exurb Fitness is a place where people go to not only train and exercise, but also to unwind, socialize, and recharge. The facility promotes physical activity in a safe, clean and comfortable workout environment. The atmosphere is pleasant and I absolutely love the team.

Gym is made for real gym rats

Over the years I’ve been a member at multiple gyms. One I visited a handful of times and then just stopped going even though I was paying the monthly, but it was cheap, I didn’t care. I simply never felt comfortable there. So I never went. And as a woman you need to feel comfortable to let yourself into the vulnerable state of working out. I previously used this gym a handful of times because it was part of my husbands plan but later chose the sister location because it felt newer and prettier. But coming back with a friend to Waldorf Exurb and deciding to join, I realized something changed here. Let’s face it, a gym is a gym. We look for affordability, equipment, cleanliness. And this place checks all the boxes. But what I’ve come to figure out is it’s-the people. The day shift crew (Kelcey, Frank,Jason) have made the gym welcoming and fun. And the members are always quick with a smile and a wave and on occasion some friendly conversation. We share ideas on fitness and follow each others lead. Jason has been especially helpful with new exercises, motivation, and a spot when needed. I’ve never felt so comfortable and am truly sad the days I don’t make it in. Nobody likes to do hard things, but when you’re in the comfort of your gym-family, it just makes it all happen.

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